Privacy Policy
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication method (email/password or Google OAuth).
Resume Data: Information you provide while using our services, including professional details, educational background, work experience, skills, and any job descriptions you submit for tailoring.Payment Information: We do not store your credit card, debit card, or UPI details. All payment processing is handled securely by Razorpay. We only retain your payment transaction IDs, plan details, and credit usage history.Usage Data: We collect information about how you interact with our platform, including pages visited, features used, actions taken (such as uploading resumes, running ATS checks, downloading files, and making payments), device type, browser, and IP address.2. How We Use Your Information
Service Delivery: Your resume data is used to generate ATS scores, tailor resumes to job descriptions, and provide formatting and content suggestions using our AI systems.
AI Processing: Your resume content and job descriptions may be processed by AI models to generate tailored resumes, ATS analysis, and match scores. This data is processed securely and is not used to train AI models.Expert Review: If you opt for expert review services, your resume data may be shared with our expert review team to provide personalized feedback.Analytics: We use analytics to understand user behavior, improve our services, and measure product performance. This includes tracking events such as signups, resume uploads, feature usage, and payment activities.Communication: We may use your contact information to send service-related updates, support responses, and promotional materials. You can opt out of promotional communications at any time.Payment Processing: When you purchase a plan, your payment is processed through Razorpay. We use your transaction data to manage your plan, credits, and billing history.3. Data Security
We prioritize the security of your information and employ industry-standard measures to protect it against unauthorized access, disclosure, or alteration. All data is transmitted over encrypted connections (HTTPS). Payment data is handled exclusively by Razorpay and never touches our servers.
4. Third-Party Services
ResumeSkool uses the following third-party services to operate our platform:
Razorpay: Payment processing. Razorpay's own privacy policy governs how they handle your payment data.Google OAuth: Optional sign-in via Google. Google's privacy policy applies to authentication data.AI Services: We use third-party AI providers to power resume analysis and tailoring. Your resume data is sent to these providers for processing but is not retained or used for model training.Each of these services has its own privacy policy, and we encourage you to review them.5. Data Retention
We retain your personal information and resume data for as long as necessary to provide our services and as required by law. Your tailored resumes and uploaded files remain available on your dashboard until you delete them or your account. If you delete your account, your data may be retained for a reasonable period for legal or business purposes.
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and ensure secure authentication. We do not use third-party advertising cookies or sell your data to advertisers.
7. Your Choices
You have the right to access, correct, or delete your personal information. You can request account deletion by contacting us at [email protected]. Upon deletion, your resume data and account information will be removed from our active systems.
8. Changes to Privacy Policy
ResumeSkool reserves the right to update this Privacy Policy. Any changes will be communicated through our website or via email.
By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].Thank you for trusting ResumeSkool with your resume-building journey!
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